Privacy Policy

At Shield Lead Gen, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, utilize our services, or communicate with us in any capacity.

Please take a moment to review this policy carefully. By accessing our website and using our services, you agree to the collection and handling of your information as described below.

Information We Collect

We may collect various types of information depending on how you interact with us:

• Personal Identification Information: Your name, email address, phone number, and other contact details you provide through inquiries, consultations, or service requests.
• Business and Lead Generation Information: Information related to your business, company name, job title, marketing goals, target audience, service area, lead generation needs, campaign details, or other information relevant to our services.
• Technical Information: IP address, browser type, device identifiers, operating system, and site usage patterns.
• Transaction Information: Records of quotes requested, services booked, payments made, or consultations scheduled.
• Communication Data: Correspondence via email, web forms, phone calls, or customer service interactions.

How We Use Your Information

We use your information to:

• Deliver, manage, and improve our lead generation and digital marketing services.
• Respond to service inquiries and process bookings.
• Personalize your experience and improve the functionality of our website.
• Send service updates, promotional content, and relevant notifications.
• Monitor website traffic, analyze trends, and optimize content delivery.
• Fulfill legal requirements and maintain the security and integrity of our platform.

Legal Basis for Processing — GDPR Compliance

We rely on the following legal bases to process your data:

• Consent: When you voluntarily opt in, such as through newsletters, forms, or marketing communications.
• Contractual Obligation: To provide services or respond to direct requests.
• Legitimate Interest: For internal record-keeping, security improvements, campaign performance analytics, or service optimization.
• Legal Requirement: When processing is required by applicable laws.

Sharing of Information

We do not sell or rent your personal data. Your information may be shared only under the following circumstances:

• Service Providers: We may share your information with third-party partners such as web hosts, CRM providers, payment gateways, advertising platforms, or analytics services that help operate Shield Lead Gen.
• Legal Requirements: If we are legally obligated to disclose your information.
• Business Transactions: In the event of a merger, acquisition, or asset sale.
• With Your Consent: When explicitly permitted by you.

Data Security

We implement appropriate security measures, both technical and organizational, to protect your personal information. While we strive to safeguard all data, no internet-based platform is entirely immune to risks. We recommend using strong passwords and exercising caution when sharing sensitive information online.

Data Retention

We retain your information only for as long as needed to:

• Fulfill our services,
• Meet legal obligations,
• Or resolve any disputes.

Once the information is no longer necessary, we securely dispose of it.

Your Rights — GDPR & CCPA

You have rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or outdated information.
• Deletion: Request the removal of your personal data, where applicable.
• Restriction: Ask us to limit processing under specific conditions.
• Data Portability: Receive your data in a portable format.
• Objection: Object to processing based on legitimate interests.
• Do Not Sell — CCPA: Opt out of any sale of personal data. We currently do not sell your information.

To exercise any of these rights, contact us at info@shieldleadgen.com.

Cookies and Tracking Technologies

We use cookies to:

• Enhance your website experience,
• Track visitor behavior,
• Improve page performance,
• Measure campaign performance.

You can manage cookie settings through your browser.

Third-Party Websites

Our website may include links to third-party platforms or service providers, such as advertising platforms, CRM tools, analytics providers, or other business service providers. We are not responsible for their privacy practices, and we recommend reviewing their privacy policies before providing any data.

Changes to This Privacy Policy

This policy may be updated periodically. When we make significant changes, we’ll update the “Last Updated” date and post a notice on our website. Continued use of our website after updates constitutes your agreement to the revised terms.

Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us: